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Google looks to tackle longstanding RCS spam in India — but not alone

By Jakub Antkiewicz

2026-03-02T08:42:47Z

Google is partnering with Bharti Airtel, India's second-largest telecom operator, to directly combat the persistent spam and fraud that have plagued its Rich Communication Services (RCS) platform in the country. The collaboration aims to restore user trust in a critical market where unsolicited messages previously forced Google to temporarily halt business promotions. This move signals a significant strategy shift, prioritizing carrier-level security to make RCS a more viable and trusted messaging standard.

Under the new arrangement, Airtel's network-level spam filtering will be integrated directly into the RCS ecosystem, a move the companies describe as a "global first." According to an Airtel spokesperson, the carrier had previously been hesitant to fully embrace Google's RCS until traffic could be routed through its own spam controls. The integration will enable real-time checks on business messaging, including sender verification, spam detection, and enforcement of user do-not-disturb preferences, leveraging Airtel's existing AI-powered anti-spam systems.

This deep integration could serve as a blueprint for Google's global RCS ambitions as it competes with established players like WhatsApp. By partnering with carriers, Google can address foundational security weaknesses that have made rich messaging platforms vulnerable to abuse. The success of the Airtel partnership, measured by reduced spam volume and fraud incidents, will be closely watched by other telecom operators worldwide. It represents a practical attempt to standardize security across the RCS ecosystem by leveraging the existing infrastructure and intelligence of its carrier partners.

By ceding some platform control to a major carrier, Google is acknowledging that establishing user trust through localized, network-level security is a more urgent priority than maintaining a purely over-the-top ecosystem for its global RCS rollout.